Matt Arch
Senior Customer Success Manager @Euna Solutions
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WORK HISTORY
Senior Customer Success Manager @Euna Solutions
Oakville, ON, CA
EDUCATION
Mohawk College
Co-op Diploma
ABOUT MATT ARCH
I am an accomplished Relationship Management specialist with more than 25 years of experience. I thrive in developing business-to-business relationships and managing customer service teams. I am known for strong analytical, and judgment skills that lead to fair, timely, and safe decisions. I have successfully led multiple major projects simultaneously with superior project management, time management, and prioritization skills. I have a terrific ability to multitask and work in a fast-paced environment. CORE SKILLS: Relationship Management Communication Project Management Negotiations & Contract Management Key Performance Indicators (KPI) Escalation Triage Time Management Sales Techniques Leadership MS Office 365
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