Matt Amero
Desktop Engineering Manager the Jackson Laboratory @The Jackson Laboratory
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WORK HISTORY
Desktop Engineering Manager the Jackson Laboratory @The Jackson Laboratory
Farmington, CT, US
A technical hands-on leader who is responsible for design, implementation, and daily operations in support of the JAX end user computing environment. I will lead a group that provides desktop computing support, including day-to-day troubleshooting, installation and configuration of hardware, software, and supporting technologies. The role is accountable for setting and enforcing hardware and software standards, and ensuring our desktop environment is secure and up to date with the latest approved software. The role also serves as the Service Owner for Desktop, Print, Mobility and Asset services within the JAX environment.
EDUCATION
Central Connecticut State University
Computer Science
Bryant University
Business Management
SKILLS
ABOUT MATT AMERO
Self-motivated, hardworking, results oriented professional with a high sense of accountability for Information Technology End User Services with over 25 years\' experience as a strong leader in corporate environments. Well-seasoned IT Service Management experience with excellent process development, written communications, presentation, and documentation skills.
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