Matthew Adkins

Manager, Customer Success @Equifax

Atlanta, GA, US

I serve as the critical link between Equifax and and its valued customers to drive strategic client outcomes through data-driven relationship management and solution optimization.I partner with customers to maximize the value of Equifax\'s data and analytic solutions across consumer, commercial, marketing, and fraud prevention channels. I combine technical expertise, strategic account management, and client advocacy to ensure client success.I guide clients through adoption of Equifax solutions, collaborating directly with customers, or through partners, to ensure successful deployment and integration. I optimize solutions by empowering customers with product knowledge, sharing insights, and assistance in maximizing ROI from Equifax\'s data solutions and platforms.I grow accounts strategically by identifying new opportunities through understanding client business needs, and develop strategies that drive mutual success. I also protect revenue by leading contract renewals and negotiate pricing.

Stephen F. Austin State University

Bachelor of Science, Marketing