Mortel
Head of Transformation @Domino’s Pizza UK & Ireland Ltd
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WORK HISTORY
Head of Transformation @Domino’s Pizza UK & Ireland Ltd
Milton Keynes, GB
Directly reporting into the Chief Transformation Officer (and later into the Chief Finance Officer), to establish the new transformation function to drive accountability and adherence to the 5-year strategy and growth ambitions. •Implementing a business-wide prioritisation process, to ensure the right projects and programmes we delivered at the right time, with capacity and budget considerations fully understood. •Tracking and reporting progress of projects and programmes across the transformation portfolio, mitigating risks and challenges to minimise impacts to delivery and escalating issues to the executive, as required. •Analysing and communicating the ongoing performance of projects post-delivery, to ensure business cases are delivered to and to help guide executive level strategic decisions. •Working directly with the executive team to develop strategic future roadmaps to understanding cross-functional dependencies and driving alignment across the business areas. •Mapping and designing processes for product innovation and marketing campaigns to improve governance and delivery timelines. •Coaching and leading both direct and matrixed teams to improve the cross-functional working and transparency across the business. Key Achievements: Developing a corporate project management framework, introducing stage gates and project/programme governance processes to vastly improve the quality and timelines for delivery. Leading a portfolio of large, complex projects and programmes including the delivery of a new e-commerce platform, transforming the ERP system to MS D365, as well as productivity and customer improvements across supply chain and store operations Embedding a business-wide capacity and prioritisation process to improve strategic alignment and business case creation of future initiatives, to ensure more effective delivery of projects and the improved realisation of project benefits.
EDUCATION
De Montfort University
Master of Arts - MA, Creative Technology, Merit (68%)
De Montfort University
Bachelor of Sciences, Media & Radio Production, First Class (Hons) - Top of Class
ABOUT MORTEL
A strategic thinker with a proven track record of leading change, transformation, and project portfolios to dramatically transform corporate landscapes and yield strong return on investments. Utilising an analytical and methodical mind-set combined with strong coaching and leadership capabilities to plan, execute and implement a range of commercial initiatives, drawing upon knowledge and experience of Lean Six Sigma, PRINCE2 and Agile best practices to suit business needs. Harnessing a natural ability to understand corporate objectives and seamlessly translate them into deliverable roadmaps, working with leading businesses such as Dyson, Tesco & Domino’s to shape their strategic visions with the application of new technologies, processes and the introduction of innovative tools to aid in the delivery to customers and drive growth. Business Transformation | Programme Management | Portfolio Management | Project Management | Strategy and Planning | Business Change | Change Management | Retail | IT | Product Launches | Digital | Lean Six Sigma | Agile | Waterfall | PRINCE2 | PMO | Process Optimisation | Stakeholder Management | Matrix Management | Project Delivery | Full Life-cycle projects | Leadership | Coaching | Complex projects | Project Plans | Milestones | Problem Solver | Financial management | Reporting | Team Management | Project Recovery | Infrastructure | B2B | FMCG | Creative Process | Customer Journey Mapping | Retail Operations | Customer Experience Improvement | Net Promotor | Tesco | Apple | Dyson |
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