Matios Ishou
- Role
- Systems Engineer 1 at NewtekOne (NASDAQ: NEWT)
- Location
- Las Vegas, NV, US
- LinkedIn followers
- 500 followers
About Matios Ishou
Unlock the full potential of your organization\'s cybersecurity and IT operations with a…
Experience
Systems Engineer 1
Nov 2022 — Present
Provide technical support and resolve security-related issues, utilizing ConnectWise ticketing system.\\\\n- Prioritize and handle incoming phone calls/ticket assignments at the tier 1 level to triage and escalate as needed.\\\\n- Conduct security analysis using various computer network defense tools, including intrusion detection/prevention systems, firewalls, and host-based security systems to implement security measures and investigate and resolve potential DDoS and intrusion attacks.\\\\n- Recommend changes to improve computer systems.\\\\n- Provide exceptional communication and customer service/support throughout the process.\\\\n \\\\n\\\\n \\\\n \\\\n\\\\n \\\\n
Education
Liberty Charter High School
High School Diploma
2012 — 2016
Intellectual Point
Cyber/IT - Devops Pathway
2022 — 2022
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