Matias Cardona

Sr Associate - Decision Science @Linkedin

Chicago, IL, US

Own analytics and data science projects encompassing NLP, statistical analysis, machine learning and data pipeline creation supporting sales and sales productivity for the Global Business Org. • Developed an automated call transcript pipeline to enable large-scale analysis of sales calls and implemented a sentiment analysis model using transformer-based NLP techniques to extract key topics and measure sentiment around them. • Analyzed the effectiveness of various sales and go-to-market initiatives across multiple business lines enabling teams to focus on one the ones that had 10-15% higher win rates than the baseline. • Created data pipelines to measure and prioritize internal process friction points such as number of support cases and time to resolution.

Georgia Institute of Technology

Master of Science - MS, Computational Data Analytics

Tecnológico de Monterrey

Bachelor of Science (B.S.), Industrial & Systems Engineering