Mathilde Franic

Customer Experience Specialist @Tesla

Paris, FR
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Nov 2025 — Present

Customer Experience Specialist @Tesla

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Maurepas, FR

Customer reception, dynamic vehicle presentation, delivering an excellent customer experience, customer follow-up

EDUCATION

2018 — 2020

Notre-Dame du Grandchamp

French Baccalaureate – Marketing Track

N/A

Notre-Dame du Grandchamp

BTS in Operational Sales Management

N/A

Notre-Dame du Grandchamp

Bachelor’s Degree in Marketing and Commerce

2013 — 2018

Blanche de Castille - Etablissement scolaire

French Brevet

N/A

GNFA

Automotive Sales Certification Program, Commerce automobile

ABOUT MATHILDE FRANIC

Passionate about technology, cars, and motorcycles | Customer Experience Specialist at Tesla I help deliver an exceptional experience for Tesla customers, combining my passion for innovation and automobiles with hands-on professional expertise. Previous Experience: • Stellantis (Peugeot Citroën) – Apprentice / Car Salesperson Diploma (GNFA)Developed strong skills in customer consulting, sales management, and needs analysis. • DEALiCASH – Sales & Merchandise Buyback (4 years)Strengthened my ability to analyze, negotiate, and maintain high-quality client relationships in electronics recycling. Skills & Competencies: • Marketing, management, and communication • Microsoft Office (Excel, Word) • Adapting communication to clients’ needs to deliver optimal experiences Objective:To grow in a dynamic environment where I can thrive, take on challenges, and fully develop my potential. Open to new opportunities and exciting challenges – contact me at f•••••••@icloud.com if my profile aligns with your needs!

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Mathilde Franic — Customer Experience Specialist at Tesla in Paris, FR | Unifers