Mathieu Renaud

WORK HISTORY

EDUCATION

SKILLS

ABOUT MATHIEU RENAUD

It\'s time to put out fires and build solutions I am a problem-solver who enjoys thinking outside the box and thrives under pressure, I am confident in my ability to excel in roles that require creative problem-solving and big-picture thinking. In addition to my professional skills and experience, I have a deep passion for cooking, motorcycle riding, Dungeon\'s & Dragons, and hiking. When I\'m not working, I can often be found testing new recipes in the kitchen and wowing my friends and family with the delicious results. My love for cooking and passion for exploring new recipes has given me a unique perspective on problem-solving. Cooking requires attention to detail, patience, and creativity, which are all qualities that can be applied to other areas of life, including problem-solving. With over 7 years of proven success in customer support, customer success, continuous improvement, and process improvement, I have developed a comprehensive problem-solving approach that involves identifying all variables of the problem, developing a plan of attack, building and implementing the solution, providing detailed documentation and processes to manage and prevent the problem from reoccurring, and measuring success with review analysis. Whether I’m putting out a fire in a kitchen, or a fire in the workplace, I am a creative, technical and analytical thinker who enjoys working collaboratively with teams across different departments and functions. My passion for challenges and love for cooking have made me a well-rounded problem-solver who can bring a unique perspective to any project. “The fondest memories are made when gathered around the table” Order up!