Matt Pietri
Customer Success | Higher Education | Education Technology | Audio Production
- Role
- Customer Success Manager at Instructure
- Location
- Knoxville, TN, US
- LinkedIn followers
- 500 followers
About Matt Pietri
My career path has taken me from admissions to audio production to education technology.…
Experience
Customer Success Manager
Mar 2022 — Present
I serve all of the higher education institutions in the Upper Midwest that use Parchment Award products and services. I help these members explore solutions that enable their students to turn credentials into opportunities. This is achieved by providing ongoing care and support, setting expansion projects in motion, and building healthy long-lasting partnerships through contract renewals.
Education
Everest University-Tampa
Associate of Science - AS
Skills
- Adult Education
- Voice Over
- Recruiting
- Staff Development
- Management
- Training
- Voiceovers
- Enrollment Management
- Customer Retention
- Customer Service
- Microsoft Excel
- Powerpoint
- Higher Education
- Microsoft Word
- Student Financial Aid
- Student Affairs
- Career Counseling
- Leadership
- Admissions
- Coaching
- Voice Acting
- Microsoft Office
- Sales
- Leadership Development
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