Mathew Estrada
Chief Operations Officer @Japanese American Cultural & Community Center
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WORK HISTORY
Chief Operations Officer @Japanese American Cultural & Community Center
Los Angeles, CA, US
EDUCATION
USC Marshall School of Business
Master of Business Administration (M.B.A.), Finance
UCLA
Bachelor of Arts (B.A.), Business/Economics
SKILLS
ABOUT MATHEW ESTRADA
Human Capital engagement – Transformed 175 seat, disengaged call center with 400% annual employee turnover to a cohesive, driven force that resulted in being chosen 3 consecutive years as a Best Places to Work in Orange County. Accomplished the turn-around by establishing a team developed mission statement with supporting core values as the foundation for a team-focused culture. Implemented fluid performance feedback, mentoring program and talent development plan aligned with rapid, sustainable growth.Strong Operations & Talent orientation – Established/executed 5-year rapid expansion plan to grow sales team by 7x (25 to 175 FTE) and dramatically increase top line revenue by 12.5x ($1.2m to $15m). Deliver mission critical results – Exceeded rapid growth plan EBITDA goals all 5 years at Local Splash through an unwavering focus on strategy, innovation and fostering team cohesiveness. Effective and accountable in high-profile leadership roles – Recruited by Alzheimer\'s Association for an organizational restructure. Completed an 18-month project to replace 50% of the workforce in 12 months. During the same time frame achieved record year over year revenue growth of 25%. Specialties: GAAP, IFRS, strategic planning, business strategy, financial reporting, financial analysis, project management, financial forecasting, bottom line P&L responsible, Lean Six Sigma, operational efficiencies, employee development & mentor-ship, mission/vision/values development & implementation, investor/board relations, corporate culture establishment and devotion.
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