Mathew Samuel

About Mathew Samuel

Overall, 12+ years of experience in software industry currently working in role of Business Analyst in Energy & Utilities domain• Good experience in Support Lead, QA Lead roles in, Energy & Utilities, Insurance & Banking Industry. • Leading a team of 20 members to streamline productivity towards achieving project goals• Experienced in using techniques for requirement elicitation such as Brainstorming, JAD sessions, Observations, Job shadowing, one on one interviews, prototyping, and requirements/document analysis.• Excellent conceptual and technical skills in preparing Business Requirement Document, Functional Requirement Document and Worked on getting approval on the BRD/FRD documents from stakeholders and presented the same to the development and testing teams.• Experience with Business Process Design / Analysis / Modeling / Re-engineering, Requirements analysis/Traceability/Management, Use Case Analysis, System Analysis and Design, Configuration/Release Management, Change/Defect/Risk Management.• Extensive experience in reviewing and understanding business and testing requirements.• Expert in Quality Assurance Life Cycle (QALC) aspects such as developing Test Strategies, Test Plans, Test Cases (Manual), Defect Reports, Defect tracking, Traceability Matrices and Test Environments• Good experience in AGILE delivery process of software using SCRUM• Proficient with all essential aspects of HP Quality Center test management application including Requirements Management, Test Plan, Test Lab, and Defects Management.• Proficient in Application Migration Testing, IVR Testing including speech recognition, Share point work flow Testing,XML Testing, Integration Testing• Certified Product owner and Certified Scrum Master from Scrum allaince• Certified International Software Testing Qualification Board (ISTQB) and INS21,BEC(Vantage level)

Experience

1. Technical Business Analyst Pod-lead Support Lead

   Chevron

   Mar 2021 — Present · Houston, TX, US

   Pod Lead/Transition Lead-Commodity and Supply Chain Platfrom and Surface PlatformThis is a MSP engagement is to support and develop upstream surface applications from various product lines in Chevron. The support also includes day to day support, rolling out new enhancements/features for various applications, build to deploy and continuous improvement and support for 45 applications in the program for an efficient support. The main applications are from Facilities and Engineering product line that include Critical lab applications are as below- STARLIMS 9 instances, Intelatrac from Facility and Equipment product line.Also supported applications from Maintenance and Inspection product line like InforEAM, Work align Scheduler etc. I worked as Pod lead/Transition lead for Surface platform for F & EO. Led a multicultural offshore team of 20+ Software Engineers Transitioned 70+ applications Day-to-day application support to include monitoring, user access, support triage, incident resolution and change management Work with F & EO team and created transition plan for the applications and update the monthly progress to stakeholders Led technical team in times of any Severity 1 / Major Incident / Priority 1 incidents across Surface platforms and bring back the services with minimum downtime Evergreen IRM compliance, through either direct-performance or validation of tasks performed by ITFP team (ownership varies depending on the control).Business Analyst/Scrum Master-Surface PlatformI worked as Business Analyst/Scrum Master for Surface platform for F & EO. Define feature list for enhancement, roll out the product backlog and setup small agile teams to work on identified features Conducted joint application development (JAD) sessions involving Business Unit Stakeholders, Financial Analysts and Project Managers to elicit business requirements. Led the Scrum Ceremonies Weekly connect with POs and Biweekly connect with the Product Line Architects.

Education

• Bharathiar University

  Master of Science (M.Sc.), Computer Science

• University of Kerala

  Bachelor of Science (B.Sc.), Computer Science

Skills

• C#
• User Acceptance Testing
• Software Development
• Scrum
• Testing
• Sharepoint
• Requirements Gathering
• Software Project Management
• Ivr Testing
• Customer Experience Management
• Hp Qtp
• Sap
• Empirix Hammer Call Master
• Test Planning
• Test Automation
• Business Requirements
• Agile Methodologies
• Management
• Java
• Jira
• Bug Tracking
• Microsoft Sql Server
• System Testing
• Business Analysis
• Xml
• Test Management
• Integration
• Manual Testing
• Software Quality Assurance
• Sdlc
• Black Box Testing
• Javascript
• Quality Assurance
• Uat Coordination
• Defect Tracking
• Test Execution
• Hp Quality Center
• Test Director
• Requirements Analysis
• Regression Testing