Mathew Johnson J
Business Analyst | Conversational AI | ML & DL | CISCO UCCE | UCCX | SaaS
- Role
- Business Analyst at Servion Global Solutions
- Location
- Chennai, TN, IN
- LinkedIn followers
- 500 followers
About Mathew Johnson J
I am a Product & Strategy Leader focused on helping organizations navigate the space…
Experience
Business Analyst
Mar 2025 — Present · Chennai, IN
Collaborate with senior analysts and developers to gather and analyze business requirements.Document and maintain detailed business processes, workflows, and system requirements.Assist in identifying gaps, inefficiencies, and opportunities for process improvement.Support the development and implementation of business solutions by providing insights and analysis.Conduct research and data analysis to support decision-making and project objectives.Assist in preparing reports, presentations, and documentation for stakeholders.Facilitate communication between business and technical teams to ensure alignment on project goals.Participate in testing and validation of new systems or enhancements to ensure quality and accuracy.Support the project lifecycle by tracking progress, identifying risks, and reporting updates.Continuously learn and develop analytical skills to contribute effectively to the team.
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