Matheus Romaneli de Aguiar
Project & Customer Solutions Manager Export Control @Idair Gmbh
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WORK HISTORY
Project & Customer Solutions Manager Export Control @Idair Gmbh
Leading customer projects for VIP aircraft cabin systems, ensuring alignment between technical, commercial, and operational requirements, including follow-up of post-delivery commitment items, export control responsibilities, and after-sales support. Overseeing spare parts and repair support for avionics units on Boeing and Airbus VVIP projects, coordinating with completion centers and end customers worldwide to ensure uninterrupted program execution. Managing end-to-end spare parts and repair processes, achieving an average 91% fill rate and reducing turnaround time (TAT) by 15% through supplier follow-up and expedited logistics. Coordinating aftersales modifications and change requests, meeting project milestones and safeguarding over €1M in additional annual revenue. Preparing and negotiating replenishment spare parts lists, quotes, and long-term agreements, supporting contracts valued at €2M. Handling outgoing invoicing and revenue forecasting, improving business planning and financial visibility. Monitoring supplier performance to accelerate repair cycles by 14% and reduce order delays.Responsible for systematic Sanctioned Party List (SPL) screenings, enforcing the company’s Export Control and Internal Compliance Policies, and ensuring adherence across all business functions. Leading the company’s German Customs Export-Control Audit processes, preparing documentation, coordinating stakeholders, and engaging with auditors. Implementing corrective actions to close compliance gaps and strengthen the company’s compliance framework.
EDUCATION
Intrax Center - San Francisco
Intensive course of General English
Universidad Mayor
Bachelor's degree
Universidade de São Paulo
Master of Business Administration - MBA
Universidade de Taubaté
Bachelor's degree
ETEC - Escola Técnica Estadual de São Paulo
Technical degree
COINED - Buenos Aires
Intensive course of general Spanish
Technische Universität Ilmenau
ISWI - INTERNATIONAL STUDENT WEEK OF ILMENAU, GERMANY
ABOUT MATHEUS ROMANELI DE AGUIAR
I am a dedicated aviation professional with over 6 years of experience in customer service, spare parts solutions, and AOG coordination for commercial, executive, and VVIP jets. I began my career at Embraer as a Backorder Analyst and progressed to Account Manager, overseeing an account of 100+ aircraft in the USA, achieving >95% fill rate and 100% response-time according to contracted SLAs.Relocating to Hamburg, Germany, I joined Spairliners, managing services and spare parts for two major European regional airlines. There, I led projects that optimized repair turnaround times and improved core-return rate by 15%, providing tailored solutions for complex operational needs.Currently, at Idair as Customer Solutions and Export Control Manager, I manage aftermarket spare parts, avionics repairs, and compliance for Boeing and Airbus VVIP projects. I drive customer KPIs including fill rate, on-time response, while leading aftersales projects such as change requests. I was also responsible for the company’s first German Customs Export Control Audit.With a degree in International Business and an MBA in Business Administration, I combine strategic thinking, problem-solving, and effective team leadership to deliver results in high-pressure environments. I am fluent in English, Spanish, and Portuguese, with a good command of French, and currently learning German.Passionate about driving innovation in aviation operations and customer solutions, I seek opportunities that challenge my skills and allow me to deliver measurable impact while fostering growth in leadership and strategic roles.
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