Mateo Mislov
Guest Services Associate @Prudential Center
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WORK HISTORY
Guest Services Associate @Prudential Center
Newark, NJ, US
Provide exceptional customer service and assistance to thousands of guests during high-volume events, maintaining a friendly and professional demeanor.Resolve guest complaints and issues effectively and promptly, escalating complex matters to management when necessary to ensure guest satisfaction.Manage ticket-taking and ushering, verifying ticket validity and directing guests to their correct seats efficiently. Manage the flow of patrons through entry gates, ensuring quick and orderly ingress to minimize wait times and congestion.
EDUCATION
LIM College
Bachelor's degree
ABOUT MATEO MISLOV
Every brand has stories to tell—stories that will not only engage, inform, surprise…
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