Masudul Hasan
Customer Service Operative @Ant Marketing
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WORK HISTORY
Customer Service Operative @Ant Marketing
Sheffield, GB
Responding to emails and answering calls from customers regarding their online orders Maintaining a high standard of quality work to ensure that customers are treated fairly Reporting to Team Manager Where necessary, refer issues to relevant internal /external department using correct escalation procedures Representing the brand well and ensuring customers are kept satisfied Written communication with customers in Swedish and English.
EDUCATION
EC Utbildning
Yrkesutbildning, Webbutvecklare inom .NET
KYH
Front End Developer, Computer Programming
Blekinge Institute of Technology
Master's degree, Electrical Engineering Specialization Telecommunication
International Islamic University Chittagong
Bachelor's degree, Computer Science and Engineering
QA Institute
ISTQB fundamental, Software testing
SKILLS
ABOUT MASUDUL HASAN
I am a responsible and caring person with a genuine determination to build a successful career in the software field as a Tester. I have many skills to offer and I’m an excellent team worker, but I can also work well on my own and unsupervised. An enthusiastic and committed individual, self-motivated, and able to work well under pressure. I enjoy problem-solving and I have a determination to succeed. Experienced in both teamwork and working on my own using my initiative. I can learn any kind of new technology very quickly.
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