Michael Angelo Agcaoili

Business Owner @Urtechcity - Job Portal

Raleigh, NC, US
MOBILE NUMBERS
+91 *********19

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WORK HISTORY

Jun 2019 — Present

Business Owner @Urtechcity - Job Portal

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NCR - National Capital, PH

URTECHCITY IT SOLUTIONS is operated in Quezon City, NCR, Philippines. The company was started in response to ever increasing needs of high quality Business Process Outsourcing Services and IT Outsourcing Services. We are a Contact center and IT outsourcing company that delivers Innovative, Quality-driven, Customer Service and IT solutions across all industry segments. We are engage in Telephone and Internet contact, Call Center Operations, Software Development, Manpower, Outsourcing, Management, Telecommunications, Sales, Customer Service and Marketing Efforts. We provide multi-channel approach such as Voice, Non-Voice, Inbound, Outbound, Sales, and Technical Support for our Call Center services. We also provide design, development, analysis, implementation, and quality assurance for our IT services. We bring a whole new class of services and excellent approach to customer’s needs and satisfaction. We serve an extensive portfolio of services in the most professional manner adhering to the industry’s standards. We ensure to provide inevitable commitment to provide superior services. We value Customer Satisfaction that plays an important role within the business. We are dedicated to enhancing customer productivity by providing superior customer support and service. We focus on our customers’ needs by delivering high-value support by fostering teamwork and continuous improvement in everything we do. We are dedicated to the success of our clients, their company and the people within our own company. We ensure to implement and execute the highest possible standards. Our management team is committed to providing all the resources necessary to our Quality Information, Policy and Objectives. By working together with our employees, partners and clients.

EDUCATION

1998 — 2001

AMA University

Bachelor, Computer Science

ABOUT MICHAEL ANGELO AGCAOILI

Trainings • Application Components – Detailed Design - August 2007 • Ethics and Compliance – Avoiding insider Trading – August 2007 • Ethics and Compliance – Confidential! Protecting Assets and Information – August 2007 • Personal Responsibility – Living the Code – August 2007 • Data Privacy – What it Means and Why it Matters - August 2007 • ATS Continuous Improvement August 2007 • Accenture Delivery Methods - August 2007 • Global Performance Management - September 2007 • Participating in Teams: Participating in Teams Simulation - September 2007 • Taking Control of Your Workday: Analyze Your Use of Time - September 2007 • Problem-solving and Decision-making for Business: Framing the Problem - October 2007 • MLA CMMI Overview Course - August 2007 • MOSS 101 Overview - August 2007 • ATS Software Configuration Management October 2007 • Crystal Report • Microsoft Chrating Controls

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Michael Angelo Agcaoili — Business Owner at Urtechcity - Job Portal in Raleigh, NC, US | Unifers