Massimo Izzo
Customer Service Manager @Metro Inc.
Toronto, CA
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
May 2021 — Present
Customer Service Manager @Metro Inc.
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Aurora, ON, CA
Lead daily operations for 30+ staff, training teams on compliance, cash handling, and customer service. Improved audit accuracy and reduced customer wait times by 25% through optimized scheduling.
EDUCATION
2023 — 2027
Ted Rogers School of Management - Toronto Metropolitan University
Bachelor of Commerce - BCom
2019 — 2023
Cardinal Carter Catholic High School
Honours High School Diploma
ABOUT MASSIMO IZZO
Law & Business Co-op Student @ TRSM | Legal & Compliance Experience | Entrepreneur
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