Massimo Bergamaschi
VP Contact Center Operations North America at MSC Cruises
- Role
- VP Contact Center Operations North America at MSC Cruises
- Location
- Miami, FL, US
- LinkedIn followers
- 500 followers
About Massimo Bergamaschi
I am an energetic, curious and ambitious person who has developed a mature and responsible approach to any task that I undertake or situation that I am presented with. With over 5 years\' of experience in management, I am excellent in working with others to achieve a certain objective on time and with excellence.
Experience
VP Contact Center Operations North America
Jan 2019 — Present · Miami, TX, US
Education
Istituto Professionale "Luigi Einaudi" Cremona
High School, Tourism and Travel Services Management
1990 — 1995
Skills
- Microsoft Excel
- Travel Technology
- Training
- Project Management
- E-Commerce
- Business Travel
- Pnr
- Leisure
- Cruises
- Team Management
- Sales Operations
- Customer Service
- Crystal Reports
- Adventure Travel
- Direct Sales
- Dynamic Packaging
- Travel Management
- Amadeus
- Cisco Iws
- Hospitality
- English
- Job Coaching
- Tour Operators
- Leadership
- Leisure Travel
- Management
- Fashion
- Leadership Development
- Amadeus Gds
- Operations Management
- Luxury Cruise
- Revenue Analysis
- Contact Centers
- Change Management
- Hotels
- Team Leadership
- Event Management
- Tourism
- Online Travel
- Project Portfolio Management
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