Massimiliano Giovagnoli

WORK HISTORY

EDUCATION

SKILLS

ABOUT MASSIMILIANO GIOVAGNOLI

A result driven, self-motivated manager, with special skills in Program Management, Financial governance, Network development, Customer Support, Managed Service and Operation.Well-established and experienced in overseeing all aspects of delivery and implementation. Large experience in start-up and rollout project (Telecom Italia, Wind, H3G, WindTre, Almadar, PosteMobile, ENEL, Fastweb), always acting as primary C-Level Customer management interface.Solid working experience in NTW, OSS, BSS, 5G, IT products and services portfolio focusing in particular on Network Rollout, Managed Operation Services and in the new business trends as 5G, IoT, NFV-Telco Cloud.My career started in 1991 at Ericsson Italy accumulating thirty years’ experience managing complex project and programs with extended and delocalized teams, challenging both delivery and financial targets.Currently in charge of Customer Operation Management responsibility for Libya Network domain. The role is responsible for ensuring end to end operational and financial performance governance towards the account according to agreed contractual and delivery target schedule. High commitment and focused on reaching hard task in stressful situations, adaptive leadership and effective interpersonal skills.Pragmatic in seeing things from a different perspective, passionate, always leading by example.Specialist Skills:Customer relationship, Effective interfacing towards the internal and external stakeholders, Financial acumen, Change Management (Transition and Transformation program), People management, Virtual teams, Pre_sales, Contract management.