Mary Ann Sullivan Schroeder

About Mary Ann Sullivan Schroeder

Accomplished Key Account Manager and Sales Leader with extensive experience in pharmaceutical sales, business development, and healthcare provider engagement across competitive, high-growth markets. A proven track record of exceeding quota, earning national recognition, and building lasting relationships with physicians, specialists, and multidisciplinary healthcare teams speaks to a career defined by strategic execution and results-driven performance. Deep expertise in territory management, clinical presentations, prescriber targeting, and product launches including Dexilant, Nova Max Plus, and Nova Max Link positions this professional as a compelling asset in any pharmaceutical or medical sales environment. Talent in navigating complex health systems, cultivating high-value partnerships, and translating data-driven insights into actionable sales strategies makes this engaging leader uniquely positioned to drive growth, increase profitability, and improve patient outcomes.

Experience

1. Field Service Representative

   DoorDash

   Oct 2025 — Present · Atlanta, GA, US

   Territory Management & Route Optimization: Managed high-volume delivery operations across designated service zones by engineering efficient routes, coordinating schedules, and adjusting in real time to field conditions, reflecting the geographic discipline central to field sales performance· Accelerated Achievement & Platinum Status: Attained Platinum status in just over four months by achieving higher than a 95% completion rate and 4.7 customer rating, while also completing 100+ deliveries within a single 30-day period, demonstrating rapid ramp-up capability and consistent performance excellence· Performance & Goal Attainment: Delivered a 100% completion rate and 98% on-time performance by anticipating logistical obstacles and maintaining an unwavering commitment to exceeding productivity targets· Customer Satisfaction & Retention: Earned and sustained a 4.9/5 customer satisfaction rating through accurate, professional service delivery, reinforcing the client-facing communication skills essential to pharmaceutical sales success· Client Relationship Management: Fostered trust and repeat engagement through disciplined follow-through, clear communication, and a solutions-oriented approach to every customer interaction· Field Strategy & Self-Direction: Thrived in a fully autonomous, metrics-driven environment by independently managing priorities and performance benchmarks, exemplifying the accountability and drive characteristic of top field sales professionals

Education

• Georgia Institute of Technology

  Certificate in Web Page Design, Web Development

  2000 — 2000

• The University of Georgia

  Bachelor of Arts, Journalism - Broadcast News

  1993 — 1997

Skills

• Primary Care
• Family Practice
• Product Launch
• Medical Sales
• Hospital Sales
• Internal Medicine
• Physicians
• Sales
• Selling Skills
• Glucose Testing
• Selling
• Pharmaceutical Industry
• Sales Force Development
• Medical Devices
• Pediatrics
• Managed Care
• Healthcare
• Diabetes
• Neurology
• Gastroenterology
• Product Launches
• Glucose Meters
• Pharmaceutical Sales
• Hardware Diagnostics
• Sales Effectiveness
• Endocrinology
• Family Medicine
• Cardiology