Masood Sonde
Operations Manager @Foundever
Mumbai, IN
EMAILS
MOBILE NUMBERS
+91 *********19
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WORK HISTORY
Jan 2003 — Present
Operations Manager @Foundever
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Mumbai, IN
EDUCATION
N/A
Wilson
B.A
1995 — 1998
BIIT
Diploma in Computer Studies
SKILLS
Service DeliveryCommitment to Customer ServiceTransition ManagementWorkforce ManagementSlaCustomer Service ManagementOffshoringQuality AuditingPerformance ManagementTeam ManagementProcess ExcellenceQuality AssuranceOutsourcingCall CentersChange ManagementCall CenterQuality SystemVendor ManagementManagementQuality ControlProgram ManagementSix SigmaBusiness Process Outsourcing (Bpo)BpoContact CentersEmployee EngagementOperations ManagementQuality Management
ABOUT MASOOD SONDE
Experienced Operations Manager with a demonstrated history of working in the…
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