Masood Ahmed
Customer Portfolio Manager | Go-to-Market Strategy | Sales Pipeline & Forecasting | Opportunity Management | Account & Territory Planning | Data-Driven Insights
- Role
- Customer Portfolio Manager at Broadcom
- Location
- Bengaluru, KA, IN
- LinkedIn followers
- 500 followers
About Masood Ahmed
Accumulating over 12 years of professional expertise, I have contributed to leading…
Experience
Customer Portfolio Manager
Dec 2023 — Present · Bengaluru, IN
Manage a diverse portfolio across corporate sectors, overseeing end-to-end client relations from new business acquisition to renewals, upgrades, and expansions. Focused on tailoring strategies to client needs, I build lasting partnerships based on trust and measurable results•Manage the end-to-end process of generating quotes for products, ensuring accuracy, timeliness, and compliance with company policies and procedures.•Collaborating with the Global Channel Sales Operations team, responsible for overseeing global channel sales support, executing partner programs, and implementing processes•Proficient in project management, adept at developing and executing efficient strategies to support global channel sales teams•Maintain accurate records of quotes, proposals, and pricing agreements in CRM (Customer Relationship Management) systems, ensuring data integrity and accessibility for future reference•Respond promptly to customer inquiries regarding pricing, product specifications, and terms of sale, providing accurate and detailed information to facilitate decision-making.•Cultivate strong relationships with customers and internal stakeholders to ensure customer satisfaction, repeat business, and referrals•Stay updated on product knowledge, sales techniques, and industry best practices through training sessions, workshops, and self-study to enhance sales effectiveness and professional growth.•Ensure compliance with relevant regulations, contractual obligations, and pricing policies, mitigating risks associated with pricing discrepancies or non-compliance.
Education
St josesphs Evening college
Bachelor of Commerce (B.Com.), Accounting and Business/Management
2008 — 2011
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