Mason Johnson

Guest Service Supervisor at Newport Aquarium & WKU Gordon Ford College of Business Graduate

Role
Guest Services Supervisor at Newport Aquarium
Location
Cincinnati, OH, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Mason Johnson

I lead with a servant’s heart, continuously seeking growth through active learning, fostering meaningful, lasting relationships that create positive and enduring impact on individuals.

Experience

  1. Guest Services Supervisor

    Newport Aquarium

    Feb 2026 — Present · Newport, KY, US

    Develop and implement training strategies for ticketing operation, VR attraction, and stingray feed operations- Interview and hire full time, part time, and seasonal employees including team leads- Evaluate employee performance- Coordinate with marketing and sales team on strategies to better serve guests- Scheduling of ticketing and VR experience teams- Review operating budget

Education

  • Western Kentucky University

    Management, Business Administration and Management, General

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Mason Johnson — Guest Services Supervisor at Newport Aquarium in Cincinnati, OH, US | Unifers