Mashud Karim Choudhury
Associate Operations Manager @TutorBin
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WORK HISTORY
Associate Operations Manager @TutorBin
Gurugram, IN
Led website sales operations, managing a team of 10–12 executives and senior executives.Monitored data daily and developed Tableau dashboards to take strategic decisions.Collaborated closely with top management to achieve targeted outcomes.Conducted training sessions for executives and senior executives.Oversaw daily website operations, ensuring adherence to quality standards.Reviewed client products regularly and communicated with the technical team to meet client expectations.
EDUCATION
Sefalika Roy Memorial Matribhasha Adarsha Vidyapeeth
Schooling (1st Standard to 5th Standard)
Jawahar Navodaya Vidyalaya - JNV
PCM
Assam (Central) University
Master of Business Administration - MBA, Operation and Sales and Marketing
Jawahar Navodaya Vidyalaya - JNV
Schooling (6th Standard to 10th Standard)
Kaziranga University
BTech - Bachelor of Technology, Mechanical Engineering
ABOUT MASHUD KARIM CHOUDHURY
Results-driven Operations and Sales Operations Manager with 4.5 years of experience in data-centric process optimization within the EdTech sector. Proven track record in leveraging advanced analytics, KPI dashboards, and BI tools (Tableau, Excel, SQL, Power BI) to drive strategic decision-making and operational efficiency. Adept at leading cross-functional teams, managing high-volume workflows, and aligning operational goals with business objectives. Developed and maintained scalable data pipelines and performance monitoring systems to track conversion metrics and SLA adherence. Recognized as Employee of the Month during the launch of the recognition program in 2022 and consistently delivered target outcomes with 95% accuracy. Skilled in automation, workflow streamlining, and performance analytics to enhance team productivity and customer success.
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