Mashood O.
Service Desk Analyst @Community Hospital Of The Monterey Peninsula
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WORK HISTORY
Service Desk Analyst @Community Hospital Of The Monterey Peninsula
Monterey, CA, US
EDUCATION
New York University
MIS, Management and Systems (Applied Database Technologies concentration)
DeVry University
BSC, Computer Information Systems
Middlebury Institute of International Studies at Monterey
Master of Arts in Strategic Intelligence, Nonproliferation and Terrorism Studies (NPTS)
ABOUT MASHOOD O.
With over 11 years of progressive experience in Information Technology, I have deep proficiency in Technical Support, as well as IT Management and Troubleshooting. Throughout my career, I have worked in a variety of Technical Analyst capacities and am currently employed as Senior Technical Support Analyst for the company Agogo Interactive Corporation, which I founded in 2012. In this position, I am involved in all company operations and technical projects working with cloud solutions, as well as in mobile and virtual environments.Previous to this, I worked as Technical Support Specialist I, II, and for a variety of high tech companies.I have successfully led a variety of multifunctional projects and teams, which have provided me with the ability to navigate complex challenges with ease. I am constantly striving to find new manners to improve operations and enhance technical systems.Highly driven, I am currently pursuing a Master of Arts degree, in Nonproliferation and Terrorism Studies with the Middlebury Institute of International Studies.
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