Matthew Marzynski

About Matthew Marzynski

I work on AI transformation from the inside.At Microsoft, we use our own enterprise tenant as Customer Zero. Before new productivity or AI capabilities reach customers, we deploy them internally and run the business on them. I’m a Principal Product Manager who helps ensure that works at scale.I sit between the teams building the tools and the teams operating them globally. When early or AI-forward features roll out, we don’t just look at adoption metrics. We look at behavior. Where do people hesitate? What breaks? What creates real value?Then I turn that signal into clear, actionable feedback for engineering.My role is alignment — between shipping fast and operating safely, between technical ambition and enterprise reality. Especially in AI, the gap between “impressive” and “useful” is wide. I focus on closing it.The other half of my work is business storytelling. When AI meaningfully improves how we work — saving time, reducing friction, improving decisions — I turn those outcomes into clear operating narratives for executives and enterprise customers. Running products on our own business is the readiness story I tell.

Experience

1. Principal Product Manager, Microsoft Digital, Core Experiences

   Microsoft

   Nov 2024 — Present · Redmond, WA, US

   Driving Microsoft’s AI transformation by leading Customer Zero strategy across first-party products. Partner with engineering and product teams to ensure AI-powered innovations are validated against Microsoft’s highest internal bar—enterprise-grade security, scalability, compliance, and usability—before reaching customers.Embed Microsoft Digital as a strategic testbed for AI integration at scale, influencing product direction through real-world usage insights.Align internal adoption with signals and insights to support agent-based collaboration, human-AI teaming, and future-ready productivity patterns.Serve as a connective tissue between internal user experience and external product excellence, shaping how enterprise customers experience Copilot, M365, and related platforms.

Education

• Rhode Island School of Design

  BFA, Industrial Design

  1989 — 1992

• University of Illinois Chicago

  Sociology Studies

  1986 — 1989

Skills

• Materials
• Finish
• Sketching
• Rapid Prototyping
• Graphics
• Industrial Design
• Mechanical Engineering
• Intellectual Property
• Product Development
• Product Design
• Brainstorm Facilitation
• Design Research
• Manufacturing
• Lean Manufacturing
• Design for Manufacturing
• Project Management
• Cad/Cam
• 3d Modeling
• 3d Rendering
• Rhino 3d
• Photoshop
• Illustrator
• Personnel Management
• Professional Mentoring
• Critique
• Design Thinking
• Design Strategy
• Concept Development
• User-Centered Design