Marzia Lapadula

Senior Implementation Manager @CreatorIQ

London, GB

Led complex implementation projects for enterprise clients, successfully delivering tailored solutions that accelerated their influencer marketing journey.Executed comprehensive onboarding plans, guiding clients to maximize the value of the CreatorIQ platform and achieve their influencer marketing goals.Acted as the primary point of contact during the implementation phase, ensuring seamless communication between internal teams and client stakeholders.Collaborated closely with cross-functional teams, including product, customer success, and sales, to deliver customized solutions aligned with client needs in the influencer marketing space.Provided training and strategic support to clients, empowering them to effectively manage and scale their influencer marketing campaigns.Identified risks during implementation, resolved challenges proactively, and consistently met project deadlines and objectives.Improved internal processes for onboarding and implementation, streamlining the client experience and boosting customer satisfaction.Partnered with clients to enhance their influencer marketing strategies, driving adoption of the platform and delivering measurable ROI.

Alma Mater Studiorum – Università di Bologna

Masters of Art, Modern & Compared Foreign Languages and Literatures English & Spanish, Foreign Languages, Literatures, and Linguistics

University of Portsmouth

Master of Science - MS, Psychology

University of Bristol

ERASMUS Project, Modern Languages

Istituito Tecnico Commerciale per Periti Aziendali e Corrispondenti in Lingue Estere

High School, Business Administration and Languages

Università degli Studi di Bari

Bachelor's degree, Bachelors of Art|1st Class in Linguistics and Didactics of Modern Languages-English, Spanish, Arabic