Mary Shay Cook

Sr Manager, End User Computing @Energizer Holdings

St. Louis, MO, US

Global deployment and integration of ServiceNow platform for ITSM, HAMPro, SAMPro and support of HRSC.• Responsible for developing and executing plan for integration of recently acquired companies to Energizer Information Technology standards. Key stakeholders included Business leadership, IT leadership and colleagues of newly acquired business.• Successfully managed insourcing IT help desk within first five months in position improving customer satisfaction.• Function as liaison with business customers and internal IT groups to successfully implement global projects.• Active in creating and supporting Employee Resource groups including Women’s Leadership Network (leadership role) and African Ancestry Leadership Group (ally, support).• Member of IT Department’s DEIB team promoting awareness and acceptance across the IT function.• Create relationships with remote offices adjusting to centralized support model.• Manage $2M+ global operating and capital project budget. • Support IT tasks associated with site closures while maintaining respect for those impacted by the business decision. • Partner with Legal and Compliance to determine GDPR impact and required steps required to be compliant. • Manage team of thirty to forty international team members (non-US locations include(d) Australia, Brazil, Canada, China, Dominican Republic Ecuador, Egypt, France, Guatemala, Honduras, Indonesia, Mexico, Philippines, Poland, Singapore, UK). • Successfully created leadership positions to decrease number of direct reports and provide leadership opportunities for team while creating career ladder steps for in-position growth for colleagues. • Developed processes for global procurement of End User Computing items (computers, pc peripherals).• Develop standards for mobile devices and printers resulting in cost savings for the company.

Chamberlain High School

High School Diploma

University of South Florida

BA, Business