Mary Serrao

About Mary Serrao

Outstanding sales professional with years of comprehensive experience in strategic sales, territory development, and relationship management across diverse industries. Proven track record of exceeding sales targets and driving significant revenue growth. Adept at collaborating with cross-functional teams, managing large account portfolios, and developing innovative market strategies. Recognized for exceptional consultative selling skills and ability to conduct high-impact presentations to C-level executives. Committed to leveraging experience in business development and client acquisition to contribute as a Key Account Director, driving net new business and nurturing client partnerships.

Experience

1. Playground Consultant

   Byo Recreation

   Jun 2016 — Present · Jacksonville, FL, US

   Drove strategic sales and project delivery through expert qualification of inbound opportunities, seamless collaboration with cross-functional teams, and translation of client needs into executable project plans. Led client relationships and project oversight across entire lifecycle, serving as key liaison between clients and engineers to ensure timely and on-budget completion.• Customer Journey Enhancement: Led implementation and continuous improvement of CRM platform through pioneering beta testing, delivering critical user feedback, and playing an instrumental role in prototype development, training, and rollout.• Financial Management: Exercised fiscal discipline in management of client projects with budgets up to $200K, leveraging proficiency in planning, negotiations, and installation to drive significant sales results.• Revenue & Sales Growth: Attained consistent sales growth and recognition for award-winning performance, including surpassing aggressive sales targets and generating $1.58M in sales revenue in 2020,$2M in sales in 2021, and 3M in 2022. Honored as Rising Star in 2016 for standout contributions.

Education

• Virginia Commonwealth University

  40 credit hours Art Foundation Program, Interior Design

  1986 — 1992

• Armstrong Atlantic State University

  BHS, Health Science Promotion and Education

  1994 — 1998

Skills

• Microsoft Office
• Account and Relationship Management
• Territory and Pipeline Development
• Market Share and Brand Strategy
• Negotiations, Persuasion and Communications
• Consultative and Solutions-Based Selling
• Building and Sustaining Supplier Relationships
• Type 60 Wpm
• Sales Operations
• Crm
• Management
• Negotiation
• Account Management
• New Business Development
• Strategic Planning
• Selling
• Marketing
• Sales
• Cold Calling
• Retail
• Marketing Strategy
• Training
• Merchandising
• Customer Service
• Trade Shows
• Product Development
• Business Development
• Leadership
• Microsoft Excel
• Microsoft Word
• Microsoft Outlook
• Microsoft Powerpoint