Mary Padilla
- Role
- Homecare Software Solutions, Llc
- Location
- Hialeah, FL, US
- LinkedIn followers
- 500 followers
About Mary Padilla
Contact center Operations manager & site director than 20 years of overall management…
Experience
Skills
- Multitasker
- Call Center
- Crm
- Outsourcing
- Ivr
- Business Process Improvement
- Strategy
- Recruiting
- Call Centers
- Team Leadership
- Customer Satisfaction
- Call Center Development
- Operations Management
- Account Management
- Telecommunications
- Analysis
- Customer Retention
- Program Management
- Customer Service
- Process Improvement
- Teamwork
- Team Management
- Telephony
- Event Management
- Customer Service Management
- Workforce Management
- Key Performance Indicators
- Troubleshooting
- Microsoft Office
- Strategic Planning
- Employee Relations
- Contact Centers
- Vendor Management
- Telemarketing
- Human Relations
- Project Planning
- Customer Experience
- Team Building
- Management
- Contact Center Operations
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