Mary Nowell
Director of Customer Solutions at Radancy
- Role
- Director of Customer Solutions at Radancy
- Location
- Denver, CO, US
- LinkedIn followers
- 500 followers
About Mary Nowell
At the beginning of 2017, I started working at an agency that meshed the talent acquisition space with the marketing world. The five minute commute was a top notch selling point, but the awesome and meaningful work that we do to help our clients bring in and retain top talent has kept me here. I\'ve worked my way up from a Coordinator to Director of Customer Solutions, and I now manage one of Radancy\'s largest clients and lead a team that helps our customer achieve their hiring needs through employer brand development, career site rebuilds, software solutions, project management, media strategy and implementation, creative and digital development, metrics tracking and analysis, process improvements, campaign optimizations, and social media strategy and execution.I\'m currently pursuing my MBA at the University of Denver and anticipate to graduate in June 2026.
Experience
Director of Customer Solutions
Jan 2023 — Present
Primary relationship manager and client advocate for a Fortune 100 company• Identify client hiring initiatives and future goals and develop innovative, multi-faceted recruitment marketing strategies that address potential challenges, highlight areas of opportunity, and deliver on their business goals • Largest current campaign hit KPIs three months earlier than client deadline• Create and implement internal and external process improvement plans to ensure best-in-class partnerships, efficiencies across different departments, and quality deliverables• Transform performance data insights and client feedback into actionable optimizations and next steps• Direct manager of four client services team members; supervise work and guide career development
Education
Archbishop Mitty High School
High School
2007 — 2011
University of San Diego
Bachelor’s Degree, Marketing
2011 — 2015
University of Denver - Daniels College of Business
Master of Business Administration - MBA
Skills
- Social Networking
- Social Media Marketing
- Digital Marketing
- Microsoft Word
- Social Media
- Microsoft Office
- Marketing Communications
- Event Planning
- Leadership
- Peoplesoft
- Marketing
- Microsoft Powerpoint
- Public Speaking
- Writing
- Customer Service
- Powerpoint
- Microsoft Excel
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