Marylin Rodrigues
Associate Director - Key Accounts @CoinDCX
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WORK HISTORY
Associate Director - Key Accounts @CoinDCX
Mumbai, IN
Collaborated cross-functionally to launch CoinDCX VIP program, enhancing client experience and reducing turnaround time.• Worked closely with tech and product teams to identify customer needs and drive product improvements.• Leveraged key account management skills to build strong relationships with VIP clients and drive business growth ensuring 40% of revenue comes from VIP users.
EDUCATION
University of Mumbai
Mcom, Accounting and Finance
Sydenham College of Commerce and Economics
Bachelor of Commerce - BCom, Accountancy
NIIT Institute of Finance, Banking & Insurance Training Ltd.
Post Graduate Diploma in Banking Operations, Banking
SVKM's Narsee Monjee Institute of Management Studies (NMIMS)
PGDBM, MBA
ABOUT MARYLIN RODRIGUES
At CoinDCX, our team launched the VIP program, enhancing the client experience and significantly reducing turnaround times. This initiative has proven pivotal, with VIP users now contributing to 40% of our revenue—a testament to our strategic account management and client-centric approach.Collaborating closely with tech and product teams, we\'ve tailored our offerings to meet customer needs, driving product improvements and business growth. CoinDCX values innovation and client relationships, and my role embodies this ethos, leveraging cross-functional team leadership to solidify our position in the fintech landscape.
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