Mary Kathryn Paolini

Sr Manager, Customer Care Regional Omnichannel @MSC Industrial Supply Co.

Clearwater, FL, US
EMAILS
p•••••••@mscdirect.com
MOBILE NUMBERS
+17•••••••79

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WORK HISTORY

Jan 2021 — Present

Sr Manager, Customer Care Regional Omnichannel @MSC Industrial Supply Co.

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Tampa, FL, US

Strategy, Vision & Mission Planning: Successful experience in leading initiatives in a fast-paced environment, delivering projects from conception to completion, collaborating with cross functional teams in pursuit of corporate goals and objectives.Leadership Development: Experienced in building and leading high performing leadership teams that succeed through a culture of performance and engagement.Team Builder and Culture Driver: Proven leader invested in development and success of others to enhance overall team effectiveness, customer experience, quality and excellence across all levels.

SKILLS

Account ManagementChange ManagementSalesforce.comB2bManagementTeam BuildingSales PresentationsTrainingSalesforce TrainingCold CallingIndustrial DistributionE-LearningSales OperationsCustomer RetentionEmployee TrainingSales ManagementBlended LearningKey Account ManagementLearning ManagementNeeds AnalysisNational AccountsPerformance SupportDirect SalesSales ProcessSalesSelling SkillsLearning Management SystemsInstructional DesignSellingCoaching

ABOUT MARY KATHRYN PAOLINI

Proven leader with extensive experience managing diverse teams and complex projects. Recognized for effective change management and messaging. Brings a common sense approach to continuous process improvement and measurement of key operational performance metrics. Uses training, coaching and team building to build consensus and drive results.

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Mary Kathryn Paolini — Email, Phone Number & Contact Info | Unifers