Mary Jena

About Mary Jena

As a Solution Design and Implementation Specialist with over a decade of experience in the supply chain industry, I combine deep domain expertise with strong technical capabilities in Python, SQL, Google BigQuery, and machine learning. I’m passionate about transforming complex operational challenges into scalable, data-driven solutions that improve efficiency and drive measurable business impact.Throughout my career, I’ve designed and deployed end-to-end analytics workflows, automated processes, and built ML models that enhance forecasting accuracy and operational visibility. My skill set spans MLOps practices, cloud-based data engineering, and emerging GenAI technologies—enabling me to bridge the gap between technical teams and business stakeholders while delivering practical, results-oriented solutions.I’m driven by a desire to leverage advanced ML and GenAI to solve real-world problems at scale. As I continue my Executive PG Programme in Machine Learning & AI from Bangalore, I’m focused on growing into roles in Machine Learning Engineering and GenAI innovation—where I can apply my experience, curiosity, and commitment to continuous learning to build the next generation of intelligent systems.

Experience

1. Solutions Design and Implementation Specialist

   UPS

   Nov 2017 — Present · Pune, IN

   Ensuring proper alignment of analytics with strategic business initiatives encompassing understanding of Omni-channel behaviour & building recommendation engines.• Performing exploratory data analysis to identify trends, patterns, and relationships within the dataset.• Designing and developing decision-tree models to analyze and predict exceptions in shipment data. Migrating legacy API tools to OAuth 2.0 and automating various services with Node.js to enhance efficiency.• Streamlining data management using Google Cloud Platform and producing accurate reports for data/shipping analysis.• Managing client invoicing and payments with a focus on accuracy and timely processing.• Enhancing customer satisfaction and accelerating program enrolment through effective data collection and network optimization.• Mentoring junior assistants to improve invoicing accuracy and processing time, and collaborating cross-functionally to boost accounts receivable efficiency.• Developing intricate SQL queries to extract and analyze extensive datasets, generating detailed insights and actionable recommendations.• Conducting regular audits to uphold data accuracy and integrity, implementing corrective actions as needed to maintain high standards.• Implementing data models, algorithms, and statistical techniques to extract insights and solve complex business problems.• Creating visualizations and dashboards to communicate findings and key metrics effectively to stakeholders.

Education

• D.A.V School of Business Management

  Bachelor of Business Administration - BBA, Business Administration, Management and Operations

  2009 — 2012

• Institute of Management & Information Science, Bhubaneswar

  Postgraduate Degree, Finance and Marketing

Skills

• Teamwork
• Team Management
• Microsoft Excel
• Microsoft Word
• Powerpoint
• Management
• English
• Business Strategy
• Financial Analysis
• Social Networking
• Leadership
• Market Research
• Microsoft Office
• C
• Customer Service
• Marketing
• Research