Mary Jane Copps
Professional Level Member @Emblaze Philadelphia Chapter
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WORK HISTORY
Professional Level Member @Emblaze Philadelphia Chapter
Active Member in the AA-ISP which works to advance the professionalism and performance of inside/virtual and remote selling professionals. As a member, I am working to advance my own skills and career and that of those around me through learning, development, and networking.
EDUCATION
University of Toronto
BA, English, Theology
SKILLS
ABOUT MARY JANE COPPS
Known as \"The Phone Lady,\" I\'m a communication expert, author, and facilitator based in Halifax, Nova Scotia, Canada. With a passion for effective communication, I have carved a niche in helping individuals and businesses elevate their real-time communication skills.My journey began with my fascination for the power of conversations and the impact they have on relationships and businesses. Over time, I\'ve honed my expertise through years of hands-on experience in various industries. My career trajectory led me to become an authority on telephone communication, a medium often overlooked in today\'s digital age.Driven by my belief in the importance of genuine connections, I founded \"The Phone Lady\" in 2006. Through this platform, I am continually offering workshops, training sessions, and keynote speeches aimed at transforming how people perceive and utilize real-time conversations in their professional and personal lives.My approach focuses on practical techniques, empathy, and understanding human dynamics during our conversations. My methodologies are designed to empower individuals and organizations to communicate effectively, fostering stronger relationships and achieving business objectives.As an author, I penned \"The Phone Book: Essential Telephone Communication Skills\" to provide accessible guidance on mastering phone conversations. My expertise has allowed me to garner the attention of various media outlets, positioning me as a go-to expert on communication strategies and conversation etiquette.Beyond my professional endeavors, I\'ve also had the good fortune of being recognized for warmth, approachability, and dedication to helping others succeed in their communication efforts. I continue to inspire and educate through my workshops, speaking engagements, and online resources, leaving a lasting impact on individuals and businesses seeking to enhance their communication prowess.
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