Mary Gasparian

About Mary Gasparian

Capital Markets, Sales, Operations, Mortgage, and Finance Executive with 18+ years of experience leading large-scale strategic initiatives, enterprise operations, and client-focused financial services programs. My career spans Freddie Mac and Fannie Mae, where I built a reputation for strengthening business performance and client engagement through process innovation, operational excellence, and KPI-driven decision making.At Freddie Mac, I held leadership roles across Acquisitions, Investments & Capital Markets, and Product Development, most recently serving as Transaction Executive, Seller Engagement. In these roles I:• Drove intelligent process design and operational improvements to increase efficiency and scalability• Established executive dashboards and KPIs to deliver actionable performance insights• Led integrations and work migrations, ensuring seamless delivery into shared services• Embedded a culture of continuous improvement, leveraging Lean principles to reduce costs and improve service qualityPreviously at Fannie Mae, I directed multimillion-dollar portfolios in Capital Markets, served as Chief of Staff for Operations supporting 300+ employees, and earned the “Strengthening Operational Discipline” award for designing enterprise compliance frameworks.I lead at the intersection of client engagement, finance, operations, and innovation, building high-performing teams and aligning business services with organizational priorities. My leadership approach combines strategic problem solving, stakeholder collaboration, and hands-on execution to deliver measurable results.I am particularly passionate about helping organizations in finance, retail/fashion, and creative industries achieve operational excellence while enabling the innovation, customer experience, and brand expression that drive their success.Specialties: Finance & Operations Leadership | Program & Project Management | Operational Transformation/Excellence | Continuous Improvement & Process Optimization | Portfolio Management | Sales | Mortgage Banking | M&A Integration | Executive Stakeholder Engagement | Strategic Transformation & Automation | Risk & Compliance Management | KPI & Performance Metrics | Resource Planning & Change Management | Capital Markets & Structured Transactions | Budgeting & Forecasting | Audit & Regulatory Compliance | Customer & Stakeholder Engagement | Sales Strategy & Market Growth | Retail & Entertainment Industry Operations. Fluent in Armenian and Russian. Intermediate in Spanish.

Experience

1. Affordable Transaction Executive Sales Manager (through June 2025)

   Freddie Mac

   Oct 2017 — Present · Mclean, VA, US

   Defined and executed research and development of analyses, turning data into actionable insights, and proposing customer engagement strategies that successfully drove adoption of initiatives and product deliveries- Effectively collaborated with clients to ensure products are scaled, launched, and integrated to support goals- Optimized business value to FreddieMac and customers by working collaboratively across organizational lines to define, develop, and gain consensus on innovative solutions. Served as the voice of the customer and proposed product and process enhancement strategies that positively impacted FreddieMac and customer goals- Successfully completed objectives and met/exceeded established goals with a methodical and organized approach to problem solving that allowed collaboration to be effective- Improved the product adoption experience by creating and enhancing risk assessment strategies to vet and manage customer approvals/requests. Reviewed and approved lender participation by vetting against risks and fit criteria- Developed communication content, defined target audiences, and enabled awareness of process and programs- Identified and developed process improving automation requirements and engaged with technology providers to initiate support- Drove more business to FreddieMac by effectively engaging and building relationships with internal and external networks. Led numerous product adoption activities including assessments, outreach, contract management, success metric identification, and monitoring- Facilitated the creation of team procedures and established baseline and periodic reporting- Coached and collaborated with teams to efficiently communicate weekly status and other activities to executive management.

Education

• University of Kentucky

  BBA, Finance, Economics

  2002 — 2005

• American University - Kogod School of Business

  Master of Business Administration - MBA, Finance

  2007