Mary Frances Shamburger

About Mary Frances Shamburger

I have always been very creative, and I’ve always had an outgoing personality. I like talking to people. But I don\'t like small talk, instead, I like engaging with people and listening to their perspectives. Where they come from, and what they are like. I often ask “What are you like?” only to get a blank stare with the question on their mind of “What do you mean?” Everyone has a personality, some people are quiet, some people are exceptionally bubbly and talkative, and others are more serious. Like right now I’m sure a face came to mind with each of those descriptions. I like to figure people out and understand why they think the way they do. When I see their perspective and know more about their situation, it\'s easier for me as a salesperson to see what their needs are and why. There are many different types of sales cycles. Some people need something yesterday and will do whatever it takes to get a machine through their doors the fastest. Some people want to get to know the company they are working with and take their time with their purchases, but generally know what they want. Some sales cycles are a long process of analyzing details and collaborating with a vendor to create the best office environment with the best possible processes for efficiency. Everyone and every office is different. This is where my personality really comes through. My personality of easily getting to know different people allows me to help them. Mostly I think customers want straight answers to their questions, whether they want something quickly or they need a trusted advisor to help with their office processes. They just want to know someone is going to shoot them straight. I have been doing this for 12 years now, and I doubt there is a copier question I cannot figure out. I either have seen it, or I know who to ask. The Xerox family is a wide network of people with vast knowledge of this industry- after all, Xerox is the inventor! Most of Xerox’s current employees have been with the company since the days of the women’s “Power Suit”. With that said, if you have any questions about your next purchase of office equipment (hopefully, it\'s a Xerox!) let me help.

Experience

1. Business Consultant

   Xerox

   Jul 2009 — Present

Education

• Texas State University

  Communication Design

  2006 — 2009

Skills

• Document Management
• Sales Process
• Direct Sales
• Managed Print Services
• Customer Service
• Account Management
• Selling
• Microsoft Office
• Sales
• Outlook
• Management
• Team Building
• Strategic Planning
• Sales Management
• Windows
• Salesforce.com
• New Business Development
• B2b
• Solution Selling
• Product Marketing
• Key Account Management
• Business Development