Mary Catherine Dolphens

About Mary Catherine Dolphens

You can’t teach people everything they need to know. The best you can do is position them where they can find what they need to know when they need to know it.” My background lies in providing strategic L&D planning support to build a culture of excellence and sales growth and contribute to a high-performing inclusive environment. I am an articulate and performance-driven trainer with continuous success in unlocking staff potential by defining new areas of learning, delivering pertinent tools and resources to employees, and designing results-driven L&D solutions in collaboration with cross-functional partners. I am a results-oriented leader with strong commercial acumen and the ability to exceed goals through aligning human resources with corporate vision. I am dedicated to leveraging innovation, industry best practices, design thinking, adult learning theory, and cutting-edge LMS technologies to provide diverse learning experiences and exceed the business needs of the organization. I am well-versed in improving work efficiency and boosting employee retention by leading ongoing assessments of employees and introducing alternative practices. I am an engaging presenter and outstanding communicator, with an aptitude to collaborate with employees at all levels. I offer a vast array of experience in measurably expanding employees’ skillsets and enabling companies to meet multimillion-dollar sales goals through front-line training for new product launches, cross-functional staff capability development, L&D vendor management, regional management training, and continuous improvement. NOTABLE CAREER HIGHLIGHTS: Created a successful training stretch program for high-performing retail store managers and associate store managers. Certified MindGym facilitator (May 2021). Revamped new hire training program for retail team members. Built out, launched, and managed a new LMS (Learning Management System). Onboarded and trained more than 100 new hires. Increased audience from 20 to 200+. Delivered a “Wow, it’s you!” guest experience on the sales floor.In addition to my enthusiasm, I’d bring my proven background in fast-paced industry settings, as well as my capacity for leadership and team-oriented success to the department. Please don’t hesitate to send me a message via LinkedIn messaging or email (m••••••••@gmail.com)

Experience

1. Learning & Engagement Manager

   Casper

   Mar 2025 — Present

Education

• University of North Carolina at Charlotte

  Meeting & Event Planning

  2007 — 2007

• Appalachian State University

  BSBA, Marketing

  1997 — 2001

Skills

• Social Networking
• Training & Development
• Customer Service
• Marketing Communications
• Employee Training
• Strategic Planning
• Small Business
• Microsoft Outlook
• Leadership
• Social Media Marketing
• Building Relationships
• Event Management
• Microsoft Excel
• Networking
• Email Marketing
• Public Relations
• Microsoft Office
• Sales
• Business Development
• Brand Development
• Microsoft Powerpoint
• Integrated Marketing
• Strategy
• New Business Development
• Advertising
• Sales Management
• Brand Management
• Marketing
• Marketing Strategy
• Event Planning
• Project Management
• Nonprofits
• Social Media
• Management
• Time Management
• Entrepreneurship