Mary Anne Connolly
Public Information Specialist Senior @City Of Austin - Austin Water Utility
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WORK HISTORY
Public Information Specialist Senior @City Of Austin - Austin Water Utility
Austin, TX, US
As a brand-new member of the PIO team at Austin Water, I report to Emlea Chanslor, Public Information & Marketing Manager responsible for CIP (Capital Improvement Project) Communications Strategies, Employee Communications, Customer Insights and Social Media. For more than 100 years, Austin Water has committed to providing safe, reliable, high-quality and affordable water services to its customers. Austin Water serves over 1 million people in the Austin area, across more than 548 square miles. Austin Water consistently ranks among the best in the country when it comes to water quality. As a public utility, Austin Water is owned and operated by the City of Austin and employs over 1400 people operating in 14 facilities, including 3 water treatment plants, 3 wastewater treatment plants, and 7 service centers. Austin Water has won multiple awards including being ranked #1 in the state of Texas for water conservation by the Texas Living Waters Project, been recognized by the EPA for Effective Utility Management, and the Austin-San Marcos region has been ranked among the top 10 metropolitan statistical areas for the lowest levels of lead, turbidity and haleoacetic acid. Austin Water is also known for its innovative marketing and customer service campaigns focused on water conservation, resources planning, education and affordability including the popular My ATX Water, GoPurple and Aquifer Storage & Recovery programs.
EDUCATION
Incarnate Word High School
High School Diploma, Advanced Placement/College Prep
The University of Texas at Austin
B.A. (2), English + Art History; Minor in French
SKILLS
ABOUT MARY ANNE CONNOLLY
Enthusiastic storyteller and media / PR / communications expert driving engagement, building reputations and increasing positive outcomes for innovative technology, media, education, healthcare, nonprofits and government for both B2B and B2C audiences for 30+years. Strategist and trends spotter for C-suite executives developing expert commentary, strong POVs and thought-provoking content that accelerate ROIs, reputations and results. Team leader and internal communications / training advocate.Multifaceted communicator, connector, messaging and idea generator, with a proven track record in superior content creation across multiple platforms. Leads, guides and collaborates with innovative teams, always finding forward-thinking ways to inform, inspire, motivate and engage audiences, while personally diving deeply into any subject matter with fresh eyes.Enterprising writer/editor, researcher, producer, publicist, educator/eternal student, media advisor and strategist serving a wide range of clients from enterprise PR agencies to national news networks to regional lifestyle magazines to thought leaders, experts, C-suite executives, academics, artists, engineers, filmmakers, small business, startups, nonprofits, public policy and government organizations, as well as leading innovators and founders in education, healthcare, technology and infrastructure.Top Skills / Services- C-Suite / Founder / Executive Communications Strategies- Results-Driven Public Relations / Media Relations via longstanding local, industry trade, national and international media relationships- Content Creator / Writer / Editor- Editorial Calendar Development for Blogs, Newsletters, Social Media- Social Media Strategy and Execution- Ghostwriting for Articles, Thought Leadership, Op-Eds- Speaker Coaching- Event Planning + Execution- Public Engagement / Public Affairs- Speaking Events, Panels and Awards Strategy - Influencer / Expert Development- Research and Survey ExecutionDifferentiators- Strong Relationship Builder / Connector- Advocate and Advisor- Idea Generator / Researcher- Former Journalist (Executive Editor, Writer and Producer)- Trainer / Lecturer / Educator / Eternal Student- Multi-generational Mediator- Virtual and In-Person Team Leader- Active Volunteer and Community Leader, Performer and Presenter - Inspiring Motivator (Insights Profile) Passionate About- Media Literacy- Fighting Disinformation- Empowerment via Humane Technology- Environmentalism, Sustainability, Democracy- Truth, Transparency, Authenticity
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