Mary Gallagher

About Mary Gallagher

Focus on Travel Program development and best-in-class deployment of a Travel & Expense solution, including Duty of Care, within the Higher Education marketplace. Focus includes activities around- addressing the full life cycle of travel to ensure savings, efficiencies, and traveler satisfaction is obtained - establishing Duty of Care policies, procedures, and solution; including student travel (study abroad, student affairs)- utilizing T&E technology to establish a best-in-class solution to meet the unique needs of higher education - highlighting and establishing strategies to address common resistance points within a non-mandate environment - developing a training program - developing rollout / implementation materials Specialties: Driving end user adoption and process efficiencies. Strong understanding of Travel & Expense and the impact to users, administrators, and approvers upon rollout. Implementation and training approaches. “Adoption happens throughout the implementation and not just in the rollout”.

Experience

1. Specialist in Building a Mature Travel and Expense Program

   Gallagher Consulting Group

   Jan 2020 — Present · Raleigh-Durham, NC, US

Education

• University of North Dakota

  Computer Science

  1979 — 1980

Skills

• Change Management
• Cross-Functional Team Leadership
• Process Improvement
• Pre-Sales
• Sales Operations
• Saas
• Professional Services
• Consulting
• Enterprise Software
• Eprocurement
• Cloud Computing
• Salesforce.com
• Travel Management
• Team Building
• Leadership
• Program Management
• Training
• Software Implementation
• E-Procurement
• Software as a Service (Saas)
• Business Process Improvement
• Integration
• Sdlc
• Business Intelligence
• Vendor Management
• Erp
• Business Analysis
• Management Consulting
• Crm
• Customer Relationship Management (Crm)