Mary Wesley
Sr Executive Relations Analyst at Verizon
- Role
- Sr Analyst Performance Management - Executive Relations at Verizon
- Location
- Columbia, SC, US
- LinkedIn followers
- 500 followers
About Mary Wesley
Senior Analyst In Executive Relations handling urgent, complex sensitive customer and or regulatory agency interactions through root cause, trend and customer experience analysis and feedback. Previously a Sr Analyst in Business Transformation cultivating the future of customer service through data and analytics and have been in management as Lead Supervisor in the telecommunications industry who has a passion for molding and shaping leaders of the business to attain and or exceed KPI’s. I have 15+ years experience in customer service and I am always seeking innovative ways to keep employees engaged. I have a Bachelors in Biology and a Masters in Business Administration with a concentration in Project Management. I’ve attained a Green Belt in Lean Six Sigma for Verizon.
Experience
Sr Analyst Performance Management - Executive Relations
Sep 2024 — Present
Education
Strayer University
Master of Business Administration (M.B.A.), Project Management
2014 — 2018
University of South Carolina Aiken
Bachelor of Science (BSc), Biology, General
2004 — 2008
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