Mary Twentoh
Financial Crime Compliance Specialist (2lod) @JPMorganChase
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WORK HISTORY
Financial Crime Compliance Specialist (2lod) @JPMorganChase
Critically analyse relationship review cases raised by internal stakeholders to determine whether the bank should retain or offboard the customer.• Assess information collated from various sources and provide a clear and articulate summary recommendation to internal stakeholders.• Assist with change management by sharing process improvements and best practice amongst the team. • Develop strong partnerships with key stakeholders.• Manage the end-to-end process of the relationship review journey to ensure comply with SLAs. • Provide feedback to the business to ensure that follow up actions are taken within a reasonable timeframe.
EDUCATION
University of Ghana-Pentecost University
Bachelor of Arts - BA, Business Administration (Human Resources Management)
Brunel University of London
Master's degree, International Relations and Affairs
CILT - Chartered Institute of Logistics and Transport
Advanced Diploma, Logistics and Transport
ABOUT MARY TWENTOH
I hold a master’s degree in International Relations and a graduate of Business Administration with specialist experience in client risk rating, policy implementation with focus on client due diligence and operational risk management, delivering KYC together with expertise in client onboarding and offboarding, remediation, periodic reviews, and name screening for PEPs, sanctions, and adverse media. My current role is conducting reviews of bank customers who have been identified as posing a financial crime risk. I present a summary of my review to internal stakeholders with recommendation to either retain or offboard the customer.
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