Mary Tobias

VP Contact Center Operations

Role
Vice President Customer Care at Horace Mann
Location
Springfield, IL, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Mary Tobias

Experienced professional with demonstrated success in the insurance industry. Skilled in business administration, property & casualty insurance, business process improvement, contact center strategy and human resource management. Progressive career within finance and insurance predominantly. Focus on customer and employee experience, efficiency gains and continuous improvement.

Experience

  1. Vice President Customer Care

    Horace Mann

    Dec 2023 — Present

Education

  • Benedictine University

    Bachelor's degree, Business Administration and Management, General

    2014 — 2019

Skills

  • Liability
  • Life Insurance
  • General Insurance
  • Visio
  • Property & Casualty Insurance
  • Claims Management
  • Insurance
  • Business Analysis
  • Legal Liability
  • Process Improvement
  • Sdlc
  • Team Leadership
  • Disaster Recovery

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Mary Tobias — Vice President Customer Care at Horace Mann in Springfield, IL, US | Unifers