Mary Teresina Richard
Pega Business Analyst @Consolidated Communications
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WORK HISTORY
Pega Business Analyst @Consolidated Communications
US
Experienced in collaborating with business users to capture and document requirements, ensuring alignment between business needs and technical solutions. Acted as a liaison between business and development teams, translating requirements into actionable technical solutions while ensuring clarity and feasibility. Familiar with Agile methodologies, actively contributing to sprint planning, backlog grooming, and roadmap development to drive timely delivery. Proficient in conducting User Acceptance Testing (UAT), functional testing, test case creation, and execution to validate system functionality. Skilled in tracking defects, triaging issues, and managing post-production support to ensure seamless system performance. Experienced in using Jira for tracking user stories and defects, Confluence for documentation, and working in fast-paced, cross-functional team environments to support continuous delivery and operational efficiency.
EDUCATION
University of North Carolina at Charlotte
Master's degree, Computer Science
St. Martin's Engineering College
Bachelor of Technology - BTech, Computer Science
ABOUT MARY TERESINA RICHARD
With a Master\'s degree from the University of North Carolina at Charlotte, I am currently entrenched in the dynamic world of Pega. My forte lies in orchestrating end-to-end Pega implementations, which include designing class structures and spearheading Agile processes.I am specialized in communicating with business users, capture the requirements, track the defects and Triage as needed. Also I am specialized in translating requirements into Technical solutions serving as a liason between business teams and Development teams. Familiarity with Agile process to ensure timely delivery. Ability to perform UAT, functional testing, write test cases and perform test execution.
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