Mary Saenz
Director - Process and Quality Compliance @Watco
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WORK HISTORY
Director - Process and Quality Compliance @Watco
Houston, TX, US
SKILLS
ABOUT MARY SAENZ
I am a strategic operations leader with extensive experience across terminal operations, customer service, transportation, account services, and quality/compliance. I lead with integrity, honesty, and consistency — bringing a steady, solutions-focused approach to everything I do.My leadership style is grounded in accountability and support. I’m willing to have the tough conversations, but I also take the time to listen, understand, and help teams succeed. I care deeply about creating clarity in complex environments and building processes that make work easier, more accurate, and more efficient for everyone involved.I have a strong growth mindset and an eagerness to keep learning, evolving, and taking on new challenges. I’m at my best when solving problems, aligning people and systems, and guiding teams through change with confidence and clarity.I believe great leadership is a balance of high standards and genuine support. I’m committed to helping people grow, improving the way teams operate, and ensuring that our work reflects both excellence and integrity. My goal is always the same: deliver consistent results, build strong partnerships, and create an environment where teams can thrive.
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