Mary-Liz Rose
General Manager @Pottery Barn
Signup · Get unlimited contacts
WORK HISTORY
General Manager @Pottery Barn
Lead overall store operations and profitability with responsibility for achieving sales, payroll, and operating contribution results. Hire, develop and inspire a top-performing store team who drive the business and exceed customer expectations. Responsible for many company initiatives, ensuring timely execution of short and long term retail strategy and action plans. Hold team accountable for upholding brand values, standards and policies. Support managers and associates with focused communication and coaching to drive results-Develop and execute strategy to drive sales and build customer loyalty through PB programs such as Pottery Barn Credit Card, community outreach, design classes, gift registry, in-home services, and networking-Model top service and ensure managers perform effective floor supervision to drive sales while maintaining exceptional customer service and visual presentation-Recognize and motivate associates who build loyal customer relationships-Train and motivate all associates and managers through on going career development-Maximize team and individual performance through consistent coaching and feedback using performance management processes-Build positive working relationships with store team, District Manager and brand partners to share business insight and best practices-Forecast and adjust monthly payroll to maximize productivity, achieve sales/payroll goals and complete workload-Plan and delegate key initiatives. Collaborate with team to anticipate challenges, re-assess requirements and execute changes-Provide Design Service Program training for district-Protect company assets and minimize loss by ensuring all store standards and operating procedures are met including; workplace safety, risk management, merchandising management, and loss prevention.
EDUCATION
Southern New Hampshire University
Associate of Arts - AA
Portland Community College
Science
Southern New Hampshire University
Business, Management, Marketing, and Related Support Services
Houston City College
Emergency Medical Technology/Technician (EMT Paramedic)
ABOUT MARY-LIZ ROSE
I am passionate about driving results through optimization of best practices with a focus on culture and customer experience. I believe in a collaborative environment where we work together to forward our goals of delivering world class vein care that is friendly, affordable and quick.
This profile is compiled from publicly available professional sources. Unifers is not affiliated with or endorsed by LinkedIn. Request removal of this profile.