Mary Joseph
Quality Advocate | Test Automation | ETL & Data Pipeline Validation | AI-Driven Quality Strategist | Product Strategy & Technology Liaison
- Role
- Principal Qa Engineer at Sovos
- Location
- Nashua, NH, US
- LinkedIn followers
- 500 followers
About Mary Joseph
Principal QA Engineer with 15+ years of experience driving quality strategy, automation, and process improvement in Agile environments across Sales and Use Tax, Insurance, Managed Services, Security Systems domains.• Motivating leader, fast learner and committed self-starter with proven success leading QA efforts for microservices-based compliance platforms, enterprise reporting systems, and modernized data pipelines.• Skilled in building robust automation frameworks using Robot Framework, Selenium, and AI-assisted tools like Cursor and Co-Pilot.• Adept at translating complex business requirements into scalable test strategies, collaborating with product-owners, developers and analyzing the requirements, and ensuring full SDLC quality coverage. • Detail-oriented with a strong emphasis on quality, accuracy, and continuous improvement.• Adept at prioritizing and multitasking in fast-paced environments without compromising standards.• Proven ability to partner with Sales, Operations, and Technology teams to ensure accurate case processing, compliance adherence, and exceptional customer experience. User background in Salesforce case management, ERP systems, data validation, and process optimization.• Experienced in both Waterfall and Agile methodologies, with a strong grasp of SDLC, CI/CD and QA best practices.• Deep expertise in backend testing across Snowflake, Oracle and SQL Server.• Proficient in automated and manual test case development, documentation using Zephyr.• Led creation and execution of test plans, bug tracking, regression testing, and requirements analysis.• Conducted comprehensive testing including API, GUI, cross-browser, functional, backend (SQL), regression, system, integration, end-to-end, and UAT.• Collaborated with cross-functional teams to develop and integrate application modules.• Evaluated application performance and stability under various conditions including performance testing using JMeter.• Generated reports and status updates tailored to business and technical stakeholders.• Strong communicator with the ability to bridge gaps between technical teams and business users.
Experience
Principal Qa Engineer
Oct 2022 — Present · Wilmington, MA, US
Education
CMC Chennai India
PG Certificate in Computer Applications
Mahatma Gandhi University
Bachelor of Science (BS)
Mahatma Gandhi University
Master of Science (MS)
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