Mary Hand
Dispatcher
- Role
- Dispatcher at EGGER North America
- Location
- Lexington, NC, US
- LinkedIn followers
- 500 followers
About Mary Hand
Creative/innovative professional that is performance driven with solid communication and problem-solving skills. Adept at achieving objectives, coaching for success, and providing stellar customer service. Adaptable to consistent change.• Administrative professional with experience in data entry, customer service, emergency/maintenance dispatch, logistics dispatch, email/written communication, scheduling tasks, working with various computer systems to support the business, and creating procedures to process various business functions.• Career highlights include effectively heading and piloting a new maintenance work order system; working with the business to achieve their goals for reducing the amount of work orders generated for vendor service as a subject matter expert; analyze, research, and identify the root cause of store maintenance issues; have been recognized by a supervisor for effectively resolving issues as they arise in a timely efficient manner.• Academic background includes studying the various business functions of a business, and how to effectively use various business systems to analyze, research and identify the root cause of issues regarding the different needs within the business and creating a solution.
Experience
Dispatcher
Feb 2023 — Present · Lexington, NC, US
Prepare the necessary delivery documentation for the dispatch of goods.• Operate weighbridge (inbound and outbound traffic).• Ensure the efficient flow of truck traffic throughout the site.• Handle administrative paperwork to include carrier paperwork, POD scanning and filing.
Skills
- Emergency Medical Dispatch
- Rescue
- Ics 100
- Life Safety
- Aed
- Fire Safety
- Microsoft Office
- Burglar Alarm
- Dci
- Firefighting
- Customer Service
- Security Operations
- Computer Aided Dispatch
- Emergency Medical
- Hazardous Materials
- Police
- Emergency Planning
- Preparedness
- Alarm Systems
- Physical Security
- Ics 300
- Private Investigations
- Ems
- Phone Etiquette
- Dispatching
- Emergency Services
- Emd
- Incident Command
- First Responder
- Ics 200
- Apco Telecommunicator Certified
- Surveillance
- Disaster Response
- Fire Alarm
- Criminal Justice
- Cpr Certified
- Weapons of Mass Destruction
- Hazmat Operations
- Customer Satisfaction
- Training
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