Mary Hall

Student at St. Joseph’s University New York, Guest Service Agent at Hilton Downtown Brooklyn

Role
Guest Services Associate at Hilton
Location
Brooklyn, NY, US
LinkedIn followers
500 followers
Customer/Client ServiceView LinkedIn profile

About Mary Hall

I am from Rochester, NY, studying Hospitality and Tourism Management with a concentration in Tourism at St. Joseph\'s University, Brooklyn.I have had the opportunity to participate two times in the Association of Colleges of Sisters of Saint Joseph (ACSSJ) Student Exchange Program. Through this program, I studied at Mount Saint Mary\'s University in Los Angeles during Spring 2024, and in the Fall of 2025. Currently, I am gaining hands-on experience as a Social Media Marketing Intern with the Association of Colleges of Sisters of Saint Joseph.

Experience

  1. Guest Services Associate

    Hilton

    Mar 2026 — Present · Brooklyn, NY, US

    I provide friendly and efficient service to hotel guests by managing front desk operations, including check-ins, check-outs, reservations, and guest inquiries. I handle guest requests and resolve concerns while maintaining a welcoming and professional environment. I also collaborate with housekeeping and other departments to ensure smooth daily operations and help deliver a positive and memorable guest experience.

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Mary Hall — Guest Services Associate at Hilton in Brooklyn, NY, US | Unifers