Mary Grasso
Consultant @Kaiser Permanente
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WORK HISTORY
Consultant @Kaiser Permanente
SOX, PCI, HIPPA. Audits. Change management approval. Ability to detect Problem management upstream and down stream. Risk Mitigation professional. Wintel,Citrix,VMware,EPIC, Kaiser Automated Medical Record System \"Health Connect\". Problem Resoultion,Incident management. Montioring. HP SIM.
EDUCATION
California State University - East Bay
BS
SKILLS
ABOUT MARY GRASSO
Largest HMO in the U.S, one of the largest Citrix implementations in the world (2K+ Servers, 70K+ concurrent users)Instrumental in building out and supporting the worlds largest Automated Medical Records system in the 21st century. I.T. professional with many years of comprehensive experience in systems integration, consulting and training for complex information systems. Strong I.T. technical foundation combined with superior inter-personal skills, project management capabilities, and business understanding. Wide-ranging account management experience with high-profile organizations Team Lead, Enterprise Operations Wintel /Citrix /VMware escalation support group, IT audits security compliance,SOX HIPPA, automation, exception based monitoring, reporting to director level.Supervisor / Lead Plan responsibilities for Technical support Services group. Initial contact point and focus on Citrix,Wintel, VMware, deployments for all KP regions and groups. Key contact for migrations, implementations, rebuilds, Problem Resolution,around existing KP Wintel OS platform, hosting MetaFrame XP and 1.8 based server farms to Presentation Server 3.0 (300+ servers), and the initial implementation of Presentation Server 4.5.Supervise and motivate a team of specialist, highly skilled techinical anaylist/ engineers that provide project coordination engineering support for KPIT Enterprise wide projects (team consisted of up to 20 staff).Develop an atmosphere of ownership and accountability, while maintaining a highly reliable environment.Mentor and develop the skills of individual team members; keep team focused on deliverables management objectives.Report on and account for the progress of group and individual assignments.Ensure that any implementations meet change control policies and procedures.Provide technical assistance in areas of special knowledge.Provide Exception based monitoring and support to first level Enterprise wide Command Center groups.Specialties: Server Architecture. Motivator, Leader. Compaq, HP proliant, HP blades, IBM, Tape Systems, Windows Windows Cluster, HP Radia OS Manager, Microsoft Office, Backup Exec, Altiris Deployment Solution, HP Rapid Deployment Pack, McAfee ePolicy Orchestrator, VMWare ESX 2.5x, VMWare P2V Assistant, Linux Servers, Sun Solaris, Web (IIS, Apache), DNS (Microsoft, Bind), Email (POP, SMTP, IMAP, Print Servers, SQL
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